The Ai-Link app is provided by Saada & More for Projects Co. as a mobile extension of the company's OpsMaster platform, allowing employees and customers to access their accounts and data from their phones. This policy explains what data the app collects, why, and how it is used and protected.
1. Data We Collect
- Account data: the email or username linked to your OpsMaster account (employee, customer, or staff), the same login used on the website.
- Attendance and location data: when clocking in or out, the app may request your device location to verify you are within the configured work-site area, only if this feature is enabled by your company.
- Photos, video and voice notes you capture yourself: when you report an incident, damage or fault on an asset in your custody, or clock in when your company enables photo evidence, the app asks for camera and microphone access only at the moment of use and attaches your location at the time of the report or punch. Location is never collected in the background and audio is recorded only while you hold the record button. These attachments are stored in the event record with your company and are visible only to people authorised to review them.
- Screen casting: starts only when you act and enter a display code, stops when you stop it or close the app, and is not recorded.
- Public forms (visit registration, contract request, project registration, credit application): details you enter yourself (name, phone, email, business details and any attachments) are used only to process your request.
- Work data tied to your account: leave requests, support tickets, contracts, invoices and documents, limited to what your account is permitted to see.
- Push notification token: a unique identifier issued by Firebase Cloud Messaging for your device, used only to deliver notifications relevant to your account.
- Limited technical data: device type and OS version, for crash diagnostics and performance improvements only.
2. How We Use Your Data
- Letting you sign in and view your own data (attendance, leaves, tickets, documents, etc.).
- Sending push notifications relevant to your account only (no marketing or ads).
- Verifying attendance check-ins when geofencing is enabled by the company.
- Improving app performance and fixing technical issues.
3. Data Sharing
We do not sell your data or share it with any advertiser. Your data is used solely within your employer or customer relationship with the company, and shared only with the technical service providers necessary to run the app (for example Google Firebase for push notifications), strictly to the extent needed to provide the service.
4. Data Retention and Deletion
Your data is retained while your account remains active with the company. You can request to view, correct, or delete your data, or disable notifications on your device, by contacting us at the email below. Deletion request details are on the "Data Deletion Request" page.
5. Security
All data is transmitted over an encrypted connection (HTTPS) and is only accessible through your authenticated account. A strict permissions system prevents any user from viewing data not assigned to them.
6. Children
This app is intended for professional use by adult employees and customers of the company only, and is not directed at children. We do not knowingly collect data from minors.
7. Changes to This Policy
This policy may be updated from time to time to reflect changes in how the app works. For any material update we will show you the updated policy and ask for your agreement before you continue using the app. The version number and effective date always appear at the top of the page.
8. Contact Us
For any questions about this policy or your data, contact us at: [email protected]